BPO

Products & Services

BPO

  • John Keells BPO is engaged in providing front and back office support for small to medium enterprises (SMEs) as well as global companies.

    The company is known for combining process execution excellence, flexible and creative client partnership models, business transformation capabilities, and cost-effective high quality services to support its clients.

    John Keells BPO is driven by the belief that business process outsourcing needs to provide tangible value for the client. We fulfill this commitment by hiring and grooming exceptional talent, devoting ourselves to superior execution, and consistently providing innovative solutions that surpass our clients' expectations. Simply put, we provide the best client experience in the BPO industry.

    We focus on providing the clients with value-added end-to-end Customer Lifecycle Management Services as well as knowledge-intensive Back Office Services spanning a range of industry verticals including telecommunications, travel and airlines, and banking and financial services.

    Our growth strategy is a healthy mix of both organic and inorganic initiatives. Our team aggressively explores partnerships with new clients, consultants, and IT & BPO service providers throughout North America and the Asia-Pacific region.

    • +91 124 676 2000
    • +91 124 676 2099
    • Website
    • 8th Floor,
      Tower B & C Building,
      No. 6,
      DLF Cyber City,
      Phase III,Gurgaon,
      Haryana 122002 - India.

Accounting and Payroll Services

InfoMate is a provider of IT enabled outsourced Financial & Accounting, and Payroll Services. InfoMate was setup as the captive shared services Centre for the Group, the first of its kind in Sri Lanka. It operates today with over 85 clients in Sri Lanka, UK, Norway, Australia, India and Maldives. The Company’s core competency is in ERP based accounting. However, InfoMate has extensive experience using the SAP, Microsoft Dynamics SAGE, MYOB, Visma, Xero, Xledger, and has a good understanding of ERP best practices. Over a Million transactions are processed annually in InfoMate.

InfoMate has a staff of trained accounting technicians, including Accountants with International Qualifications and many years of experience. The SAP platform is used to serve its clients within the John Keells Group and InfoMate was featured in a case study by SAP on the successful implementation of Shared services within the Group. Exposure to the diverse industries within the John Keells Group has given InfoMate in-depth domain knowledge of several industries including transportation and logistics, destination management, hospitality, information technology, plantations, commodity broking, warehousing, real estate, retail and manufacturing.

InfoMate has a state-of–the-art, ISO/IEC 27001:2005 certified facility in the heart of Colombo which is compliant with the best BPO standards, with ergonomic work stations, fire safety, access control, redundancy, backup power, and two DR sites.

Cutting edge IT solutions are employed in services delivery. InfoMate developed a unique workflow management system, BPOMate. This system transmits scanned images from the client to the processing center and provides clients with on-line, real time visibility on processing status. BPOMate has several outstanding features including workflow, SAP and ERP integration, email integration, document tracking, indexing and retrieval, fully integrated quality module, knowledge management and on-line real time visibility on the processing status. InfoMate is an equal opportunity employer and pioneered the rural BPO concept in Sri Lanka. The centers are in the North Central and Southern Provinces of Sri Lanka. The 3rd Centre was opened in the Northern Province creating employment amongst talented rural youth.

Talk to us today for your accounting and payroll related outsourcing services

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Selected Products and Services:
Accounts Payable
  • Vendor Invoice Processing
  • Vendor Payment processing
  • Vendor Master Maintenance
  • Account Reconciliations
  • Analytics and Reporting, including spend analysis, supplier analysis and ageing
  • VAT Returns
General Ledger
  • Processing of Journal Entries
  • Balance Sheet and Income Statement analysis and Variance analysis
  • Inter-Company reconciliations
  • Bank Reconciliations
Payroll
  • Creation and maintenance of employee master records
  • Periodic payment processing
  • Provident fund and PAYE returns
  • Employee and payroll related MIS
Accounts Receivable
  • Customer Invoicing and invoice preparation
  • Processing of Receipts and credit memos
  • Credit Management
  • Analytics and reporting, including sales analysis, customer analysis and ageing
Fixed Asset Accounting
  • Creation of Asset Masters
  • Accounting for asset acquisitions, disposals and depreciation
  • Maintenance of Fixed Asset registers and reporting on Fixed assets