Products & Services
John Keells BPO is engaged in providing front and back office support for small to medium enterprises (SMEs) as well as global companies.
The company is known for combining process execution excellence, flexible and creative client partnership models, business transformation capabilities, and cost-effective high quality services to support its clients.
John Keells BPO is driven by the belief that business process outsourcing needs to provide tangible value for the client. We fulfill this commitment by hiring and grooming exceptional talent, devoting ourselves to superior execution, and consistently providing innovative solutions that surpass our clients' expectations. Simply put, we provide the best client experience in the BPO industry.
We focus on providing the clients with value-added end-to-end Customer Lifecycle Management Services as well as knowledge-intensive Back Office Services spanning a range of industry verticals including telecommunications, travel and airlines, and banking and financial services.
Our growth strategy is a healthy mix of both organic and inorganic initiatives. Our team aggressively explores partnerships with new clients, consultants, and IT & BPO service providers throughout North America and the Asia-Pacific region.
Accounting and Payroll Outsourcing
InfoMate is a specialist provider of outsourced Accounting and payroll Services. InfoMate was the first shared services centre in Sri Lanka and today services over 100 clients in Sri Lanka, Norway, Australia, Thailand, India and Maldives. The company’s expertise lies in SAP based accounting. InfoMate was featured in a case study by SAP on the successful implementation of Shared services within the Group.
InfoMate also has experience in Microsoft Dynamics, SAGE, QuickBooks, MYOB, Visma, Xero, Xledger and Xpress Accounting.
InfoMate has a large pool of qualified accountants equipped with the proper skills and experience to cater to specific client requirements. InfoMate has close working links with CIMA and ACCA, leading accounting bodies and therefore access to talent. Exposure to the diverse industries within the John Keells Group has given InfoMate in-depth domain knowledge of several industries including transportation and logistics, destination management, hospitality, information technology, plantations, commodity broking, warehousing, real estate, retail and manufacturing.
InfoMate’s payroll team is the most experienced in the country. InfoMate provides payroll services to over 60 clients including two of the largest apparel manufacturers in the country.
InfoMate has a state-of–the-art, ISO/IEC 27001:2013 certified facility in the heart of Colombo which is compliant with the best BPO standards, with ergonomic work stations, fire safety, access control, redundancy, backup power and two DR sites.
Cutting edge IT solutions are employed in services delivery. InfoMate developed a unique workflow management system, BPOMate. This system transmits scanned images over the internet to the processing center and provides clients with on-line, real time visibility on processing status. BPOMate has several outstanding features including workflow, SAP, ERP integration, email integration, document tracking, indexing, retrieval, fully integrated quality module, knowledge management and on-line real time visibility on the processing status. InfoMate is an equal opportunity employer and pioneered the rural BPO concept in Sri Lanka.
Products and Services:
- Vendor Invoice Processing
- Vendor Payment processing
- Vendor Master Maintenance
- Account Reconciliations
- Analytics and Reporting, including spend analysis, supplier analysis and ageing
- VAT Returns
- Processing of Journal Entries
- Balance Sheet and Income Statement analysis and Variance analysis
- Inter-Company reconciliations
- Bank Reconciliations
- Creation and maintenance of employee master records
- Periodic salary processing
- Statutory returns and payments
- Payslips and reports
- Employee and payroll related MIS
- Handling of payroll related audits
- Customer Invoicing and invoice preparation
- Processing of Receipts and credit memos
- Credit Management
- Analytics and reporting, including sales analysis, customer analysis and ageing
Fixed Asset Accounting
- Creation of Asset Masters
- Accounting for asset acquisitions, disposals and depreciation
- Maintenance of Fixed Asset registers and reporting on Fixed assets
Accounting for Australia
- Business Activity Statement Preparation
- Income Tax return Working
- ATO updates and other tax administrative work