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Rewards and Recognition
We have worked hard to build a culture of recognition and reward within the Organization. We appreciate and celebrate exceptional contributions by our staff, whether job related or a demonstration of commitment to our values. All our staff from different group companies, carrying out various functions and at varying levels of seniority are eligible for the Groupwide VSPARC (Values Superior Performance and Recognition Creation) awards. They have one thing in common: a commitment to John Keells and to upholding our Organizational values, often going beyond the call of duty.

These are some of their stories:
 
Caring for people and exceptional inter-personal skills
Mr. Jehan Perinpanayagam
Manager, Group Finance Division
Jehan's selection as the ERP coordinator came as no surprise given his gift for being calm and collected in times of heavy stress. Handling the Centre by himself, he would not forget to check with the SAP consultants and sort out problems for the staff. He would often, without a grumble, ensure everyone was accommodated on the times convenient to them and not him, no matter how many times a day he had to go back and forth from the ERP office and the Head Office.

This considerate attitude continued even when the training sessions lasted well into the night. Jehan would not leave until he had ensured that everyone was safely on their way home. Those who did not have transport were invariably given a lift home by him and he would more often than not return to the ERP office to complete his own work, whatever the time of night.
 
Exceeding Customer expectations by way of delivering a machine on a holiday, providing a service beyond his job scope, enhancing shareholder value
Mr. Bandula Jayampathy
Driver - John Keells Office Automation
Bandula was assigned to deliver a photocopier machine on a Poya day holiday to a customer, which he agreed to even at the cost of his personal time and commitments . Furthermore, he exceed the scope of his job by not only transporting the machine but personally delivering the machine alone, carrying a 47 Kg 1560 machine to the BMICH exhibition hall and installing it. Usually, this job requires 2 people to carry this machine. The customer was very appreciative of his level of service which exceeded customer expectations.
 
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