Providing quality, world-class Information Communication Technology services from consultancy, software services and information integration to office automation, we offer end-to-end ICT services and solutions to customers in Sri Lanka and South Asia, as well as the UK, Middle East, Scandinavia and the Far East. With an unparalleled customer base, including local blue chip companies and industry leaders and international Fortune 500 companies, we are at the forefront of making Sri Lanka an ICT hub in South Asia.
John Keells Holdings has a joint venture with Quatrro a Knowledge Process Outsourcing company headed by Raman Roy, widely regarded as the father of the Indian BPO industry. The JV has operations in India with the brand name Quatrro Business Support Services and in Sri Lanka with the name AuxiCogent providing specialized Information Technology enabled Services (ITeS). The companies leverage process delivery expertise of Quatrro and domain expertise of John Keells Holdings to provide Offshore Technical support, Internal Service Desk, Inbound and Outbound Customer Service, Transcription, Reservations, Holiday Package sales to Fortune 500, Global and Medium Enterprises in Telecom, Healthcare, Travel, Airlines, Media and Entertainment verticals.
Quatrro Business Support's Customer Relationship Management services have been recognized in the IAOP's 20 best CRM services' global list.
www.quatrrobusinesssupport.com
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